Stakeholder Engagement Policy

1. Purpose

The purpose of this policy is to ensure that My Plastic Limited engages with stakeholders in a transparent, inclusive, and consistent manner. We believe that effective engagement builds trust, enhances accountability, and strengthens our ability to deliver sustainable outcomes.

2. Scope

This policy applies to all stakeholders, including:

  • Employees and their families

  • Customers and business partners

  • Suppliers and contractors

  • Regulators and government agencies

  • Industry associations (e.g., KAWR)

  • Local communities

  • Donors and investors

3. Our Commitments

We are committed to:

  • Providing timely, accurate, and transparent information.

  • Consulting stakeholders on matters that affect them directly.

  • Incorporating stakeholder feedback into decision-making processes.

  • Building long-term, trust-based relationships.

  • Ensuring all engagement is respectful, inclusive, and accessible.

4. Engagement Channels

We will use the following channels to inform, consult, and collaborate with stakeholders:

  • Employees – staff meetings, training sessions, suggestion boxes, internal newsletters.

  • Customers – surveys, customer service lines, complaint resolution processes, website updates.

  • Suppliers – supplier forums, audits, compliance reviews, direct communication.

  • Regulators & Government – reporting, compliance submissions, official meetings.

  • Communities – outreach programs, awareness campaigns, sustainability workshops.

  • Investors/Donors – performance reports, sustainability updates, regular review meetings.

5. Frequency of Engagement

  • Quarterly: Internal staff forums and compliance updates.

  • Bi-Annual: Customer and supplier surveys.

  • Annual: Community outreach and sustainability reporting.

  • As Required: Regulatory consultations, complaint handling, and crisis response.

6. Use of Input

  • Feedback will be collected, analyzed, and documented.

  • Relevant suggestions will be integrated into policy reviews, product development, and operational improvements.

  • A formal response mechanism will ensure stakeholders are informed of how their input was considered.

7. Responsibilities

  • Management: Ensure compliance with this policy and allocate resources.

  • Stakeholder Engagement Officer: Coordinate engagement activities and maintain records.

  • Employees: Participate actively and responsibly in engagement activities.

8. Monitoring & Review

This policy will be reviewed annually to ensure its relevance, effectiveness, and alignment with evolving stakeholder expectations and legal requirements.